Under the direction and guidance of the Community Media Access Coordinator (CMAC), the City’s Denver Marketing and Media Services Management (DMMS), and the Executive Director of the Emily Griffith Technical College (EGTC), the Multimedia Engineer / EIC will manage and support the new Community Media Center’s (CMC) multimedia, network and broadcast systems and video production programs.
The pay range for this Request for Applications is $65,000 - $72,000. The awarded contractor must procure benefits independently. The awarded contractor must be flexible with hours and may be required to work some nights and weekends.
Qualified individuals and organizations are welcome to submit an application. If an organization’s application is awarded, the entity will be required to have a person designated as a point of contact with the City and that individual will be responsible for performing all of the duties outlined in the Scope of Work. If that individual leaves the organization, another point of contact must be designated. The City reserves the right for final approval of any replacement point of contact put forth by the entity.
The term of the contract will be from the date of contract signature for three (3) years with a possible option for two (2) one-year extensions via contract amendment. The total contract term shall not exceed five (5) years.
SCOPE OF WORK:
- PRIMARY JOB FUNCTIONS:
- Provide daily production support of Denver community media, community members, and the EGTC Multimedia and Video Production Program.
- Function as the EIC for all CMC studio productions and multi-camera field productions: Control room and studio setup (signal routing for multi-view and set monitors, teleprompter, confidence monitors, etc.), camera matching and video signal engineering, test recording and playback levels, deliver quality signal to master control for distribution, remain on site for questions and technical assistance.
- Teach certification classes for the Multimedia TV Studio and the Digital Studio (used for video and audio recording and podcasting). Assess and certify community members in their ability to safely perform production tasks in the studio environments.
- Provide bench-level assessment and repair (if practicable), and repair recommendations for video and audio production equipment including but not limited to: High definition video signal delivery systems including HD-SDI, Fiber, Real-Time Messaging Protocol (RTMP) and other streaming protocols, Network Device Interface (NDI) protocols, etc.), cameras, switchers, graphic systems, audio equipment, video record systems, routers, automation/editing systems, intercoms/RTS systems, monitors, and display systems.
- Provide classroom and instructor support as needed.
- Provide Master Control technical support as needed.
- Recommends and implements technical requirements for broadcast transmissions - – live and/or mobile productions.
- Performs all technical work to established engineering standards and workflow processes. Drafts, maintains, and communicates Standard Operating Procedures (SOPs), policies and procedural information to staff and members. Within sixty (60) days of execution of the contract, Contractor shall submit a proposal outlining an approach to developing and establishing SOPs and workflow processes. Contractor shall submit an updated annual report detailing these standards and processes by November 30th for the following year for City approval each year under contract.
- Develops, implements, executes, and oversees the maintenance program for CMC multimedia production equipment to ensure minimal downtime due to component failure. This includes making decisions about repair, replacement, and warranty work.
- Understands capital equipment purchasing procedures and adheres to City policies and processes for managing and tracking inventory;
- Oversees technical operations and provides hands-on support in installing and maintaining video, audio, automation, and other equipment used in the creation and distribution of multimedia broadcast productions. This will include but is not limited to: Server-based recording and playback systems, non-linear video editors, production switchers, routing switches, MPEG encoders, decoders, computer systems, data networks, and multimedia distribution equipment and systems.
- Research new capital equipment and system purchases to determine feasibility; collect quotes and recommend purchases for new equipment and/or repair of existing equipment. Oversees installation and configuration of new capital equipment for the CMC.
- Provides budget forecast and an annual budget proposal to support engineering operations and the repair and maintenance of existing multimedia, television and audiovisual equipment and technical/broadcast systems, for the upgrade and replacement of those systems, and for the purchase of new equipment and technical/broadcast systems. Obtain and present equipment estimates, and recommended systems upgrades, repair and maintenance plans or new purchases to DMMS and CMC management staff by November 30th for the following year for City approval each year under contract. Track and monitor budget expenses and reconcile monthly.
- Work with the City’s Technical Services (TS) Department to support network functioning and ensure all capital equipment and systems meet City standards and security requirements.
- Address and resolve technical difficulties.
- Production and classroom computer maintenance, including managing software updates, plug-ins, patches and license agreements and allocation.
- Provide specific engineering signal flow diagrams for CAD or equivalent documentation of all work performed on technical systems. Update existing systems engineering documents as needed.
- Maintain equipment inventory database, labeling and tracking.
- Complete annual inventory on all CMC equipment as required by City.
- Maintain and update internal and capital/controlled asset inventory.
- Ensure that all capital/controlled and internal assets are labelled and entered into the asset inventory tracking sheets.
- Promote and practice excellent customer service with community members, partners, and staff. Applicant must have good interpersonal skills and be comfortable relating to and directing others, both one-to-one or in a group setting.
- Maintain an attitude of vigilance for facility and equipment security and community safety.
- Function as staff back-up for scheduling, master control operations and equipment rental.
- Supports assigned CMC projects as they arise.