Development Associate

Company Name Rocky Mountain PBS
Location Denver, Colorado
Date Posted April 13, 2017
Category Other
Job Type Full-time

Description

Rocky Mountain Public Media is one of the nation’s largest and most cutting-edge public media organizations. As the only statewide public media station, with television, radio and digital properties, RMPM strives to enrich the lives of all Coloradans through engaging and essential programs, services and community partnerships that inform, enlighten and entertain. To further this mission, RMPM is seeking a Development Associate. The ideal candidate for this position is enthusiastic about public media, especially KUVO Jazz 89.3 FM, and has a proven track record of exceptional customer service and membership cultivation. This position will serve as a key member of the Rocky Mountain Public Media Development team.

TYPICAL DUTIES:  Provides daily support to the Development Department, with a priority on KUVO membership functions. Answers all member services inquires for KUVO and serves as a customer service representative for the RMPBS Passport Program. Manages premium inventory and fulfillment for KUVO and works closely with the Finance Department to ensure KUVO revenue is reconciled with finance systems. Maintains a thorough understanding of all aspects of the TV and radio membership programs. Responsible for thank you letters to KUVO members and manages car donation program and follow-up for both RMPBS and KUVO. Serves as a liaison to the Community Engagement team to support KUVO member events. Enters data and assists with data verification and data hygiene, and monitors, resolves, and releases records flagged for review in the upload process. Executes queries and outputs, report, uploads, and mass updates in roundCause, and acts as backup for all processes in the roundCause system. Assists with the data integration between RMPM and its portfolio of brands, and supports Membership Assistant Manager with tracking of Membership performance. Helps with front desk reception, as necessary. Other duties, as assigned.

QUALIFICATIONS:  Bachelor’s degree required. Demonstrated capability in outstanding customer service. Strong data management skills and great attention to detail required. Exceptional computer and communication skills a must. Salesforce experience preferred. Understanding and familiarity with fundraising/sales, business or a related field preferred. Experience with a public media organization, and Spanish language skills, a plus.

PROCEDURE FOR APPLICATION:  Persons interested in this position should submit the following items via email to jobs@rmpbs.org and put "Development Associate" in the subject line.

  1. A cover letter detailing how the applicant's qualifications fit the needs of RMPM and information on how the applicant found out about the job opening.
    2. A résumé detailing education, training, salary history, and employment experience.
    3. Names, addresses, and phone numbers of at least three professional references with a thorough knowledge of the applicant's professional experience and achievements.
    4. Salary requirements.

Position will be posted at www.rmpbs.org/jobs until filled. No phone calls please.
KRMA-TV/KTSC-TV/KRMJ-TV/KRMU-TV/KRMZ-TV and KUVO-FM/KVJZ-FM are licensed to and operated by Rocky Mountain Public Media, Inc. as non-commercial public television and radio. Rocky Mountain Public Media, Inc. is an equal opportunity employer.

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