SCOPE OF WORK AND TECHNICAL REQUIREMENTS
The City and County of Denver, hereinafter referred to as the City, is seeking qualified individuals or organizations to perform the duties of a Multimedia Engineer/Production Engineer-in-Charge (EIC) to support the new Community Media Center’s multimedia, network and broadcast systems and video production programs.
Under the direction and guidance of the Community Media Access Coordinator (CMAC), the City’s Denver Marketing and Media Services Management (DMMS), and the Executive Director of the Emily Griffith Technical College (EGTC), the Multimedia Engineer / Production EIC will support the new Community Media Center’s (CMC) multimedia, network and broadcast systems and video production programs.
The pay for this position is $72,000. The awarded contractor must procure benefits independently. The awarded contractor must be flexible with hours and as the weekly work schedule will require some nights and weekends.
Qualified individuals and organizations are welcome to submit an application. If an organization’s application is awarded, the entity will be required to have a person designated as a point of contact with the City and that individual will be responsible for performing all of the duties outlined in the Scope of Work. If that individual leaves the organization, another point of contact must be designated. The City reserves the right for final approval of any replacement point of contact put forth by the entity.
The term of the contract will be from the date of contract signature for up to three (3) years with a possible option for two (2) one-year extensions via contract amendment. The total contract term shall not exceed five (5) years.
SCOPE OF WORK:
PRIMARY JOB FUNCTIONS:
Provide daily production support of Denver Community Media, community members, and the EGTC Multimedia and Video Production Program.
Function as the Production Engineer-In-Charge for all CMC studio productions and multi-camera field productions: Control room and studio setup (signal routing for multi-view and set monitors, teleprompter, confidence monitors, etc.), camera matching and video signal engineering, test recording and playback levels, deliver quality signal to master control for distribution, remain on site for questions and technical assistance.
Assess and certify community members in their ability to safely perform production tasks in the studio environments.
Provide bench-level assessment and repair (if practicable), and repair recommendations for video and audio production equipment including but not limited to: High definition video signal delivery systems including HD-SDI, Fiber, Real-Time Messaging Protocol (RTMP) and other streaming protocols, Network Device Interface (NDI) protocols, etc.), cameras, switchers, graphic systems, audio equipment, video record systems, routers, automation/editing systems, intercoms/RTS systems, monitors, and display systems.
Provide classroom and instructor A/V support as needed.
Provide Master Control technical support as needed.
Recommends and implements technical protocols for broadcast transmissions – live and/or mobile productions.
Performs all technical work to established engineering standards and workflow processes. Drafts, maintains, and communicates Standard Operating Procedures (SOPs), policies and procedural information to staff and members. Within sixty (60) days of execution of the contract, Contractor shall submit a proposal outlining an approach to developing and establishing SOPs and workflow processes. Contractor shall submit an updated annual report detailing these standards and processes by November 30th for the following year for City approval each year under contract.
Develops, implements, executes, and oversees the maintenance program for CMC multimedia production equipment to ensure minimal downtime due to component failure. This includes making decisions about repair, replacement, and warranty work.
Oversees technical operations and provides hands-on support in installing and maintaining video, audio, automation, and other equipment used in the creation and distribution of multimedia broadcast productions. This will include but is not limited to: Server-based recording and playback systems, non-linear video editors, production switchers, routing switches, MPEG encoders, decoders, computer systems, data networks, and multimedia distribution equipment and systems.
Research new multi-media, TV, A/V and broadcast equipment and system purchases to determine feasibility; collect quotes and recommend purchases for new equipment and/or repair of existing equipment. Oversees installation and configuration of equipment for the CMC.
Obtain and present equipment estimates, and recommended systems upgrades, repair and maintenance plans or new purchases to DMMS and CMC management staff by November 30th for the following year for City approval each year under contract. Track and monitor budget expenses and reconcile monthly.
Work with the City’s Technical Services (TS) Department to support network functioning and ensure all TV, A/V, broadcast and networking equipment and systems meet City standards and security requirements.
Address and resolve technical difficulties.
Production and classroom computer maintenance, including managing software updates, plug-ins, and patches.
Provide specific engineering signal flow diagrams of all work performed on technical systems. Update existing systems engineering documents as needed.
Maintain equipment inventory database, labeling and tracking.
Assist in completing annual inventory on all CMC equipment as required by City.
Maintain and update internal and capital/controlled asset inventory.
Ensure that all capital/controlled and internal assets are labelled and entered into the asset inventory tracking sheets.
Promote and practice excellent customer service with community members, partners, and staff. Applicant must have good interpersonal skills and be comfortable relating to and directing others, both one-to-one or in a group setting.
Maintain an attitude of vigilance for facility and equipment security and community safety.
Function as staff back-up for scheduling and master control operations.
Supports assigned CMC projects as they arise.
APPLICATION QUESTIONS AND REQUIREMENTS:
Your application must specifically address each of the questions/issues that are listed below. The quality and detail of your responses will figure significantly in the overall evaluation of your application. Applicants are encouraged to give examples and provide additional information to support your compliance on each point. To standardize the format of all applications, Applicants are required to respond to all questions in the order given and to list the item number and restate the question prior to giving their answer.
Failure to comply with this requirement may result in your application being declared non-responsive.
- A Bachelor’s Degree in Broadcast Engineering, Telecommunications, Electronic Engineering Technology or an equivalent related field;
- Two years of experience working in video broadcast or multimedia production facilities.
- The appropriate type and level of experience may be substituted for the minimum education requirement.
Statement of Qualifications:
- Signed cover page acknowledgment
- A current resume
- Three (3) references
- The applicant should detail a general knowledge of IP protocol & signal distribution, professional level multimedia-streaming, mobile technology, some legacy television, audiovisual and broadcast systems engineering, and familiarity with equipment used in a basic television production studio configuration.
- What signal compression and video file formats are you familiar with?
- What online media platforms are you familiar with?
- Provide a summary of any multimedia, streaming, mobile platform, television, audiovisual and broadcast production experience, specifically including experience as a Production EIC.
- Applicant should demonstrate their ability to manage the research and oversight of installing and commissioning new and replacement equipment, hardware and software. Discuss your approach/process.
- Detail previous experience with scheduling software systems and media file storage systems.
- Provide a summary of any specific experience working with the public or working in a training/teaching capacity. Highlight your interpersonal skills and how you relate to and direct others, both one-to-one or in a group setting.
- Provide a summary of why this position interests you.
Describe your approach to the scenarios below:
- Fictitious Scenario #1: During a live broadcast on one of the community access channels, the channel goes black and the live stream stops. Detail the steps you would take to troubleshoot and fix the technical failure as well as quickly return the channel to air.
- Fictitious Scenario #2: A production class is meeting in the studio and the instructor comes to tell you that there are technical problems with the production switcher, specifically that the Windows-based machine has just self-installed an update and rebooted. You are in the middle of a meeting with Rocky Mountain Public Media. How would you handle the situation and what pro-active steps would you take to technically manage this high-demand facility?
- Fictitious Scenario #3: A community producer and his/her crew are using the studio on a Saturday afternoon. The Community Media Center closes at 5pm and the crew does not seem to be wrapping up. How would you manage the situation to ensure the closing hours are observed, the production wraps up and the facility is secured?
Monitoring and Evaluation:
- The City and EGTC designated representative shall periodically perform on-site monitoring of the Contractor’s performance under this Agreement.
- The Contractor agrees that the City and EGTC designated representative may carry out monitoring and evaluation activities to ensure adherence by the Contractor to established engineering standards and workflow processes as well as other provisions of this Agreement.
- The Contractor will cooperate with the City and EGTC designated representative in the development, implementation and maintenance of record keeping systems and to provide data reasonably determined by the City necessary for the City to effectively fulfill its monitoring and evaluation responsibilities.
- The Contractor agrees to cooperate in such a way as not to obstruct or delay the City and or EGTC designated representative in such monitoring and to coordinate the monitoring process as requested by City staff.
- After each monitoring visit, the City and or EGTC designated representative shall provide the Coordinator with a written report of monitoring findings within 10 working days.
GENERAL INFORMATION & INSTRUCTIONS
- SUBMISSION OF APPLICATIONS:
Submission of applications may be done electronically through BidNet® (www.rockymountainbidsystem.com – see Section B.2) or directly via email to the Purchasing Analyst at [email protected] Applications must be submitted no later than 8/31/2020 at 11:59pm.
Proposers who feel they are unable to prepare and submit an electronic submittal should submit a request in writing to the Analyst, no later than 8/17/2020 at 11:59pm, for permission and instructions for submitting a hardcopy proposal.